Hyena74

I think coco I have submitted a complaint would you be able to check if I've done it right?

so what do I do next? no one will speak to Mr so I feel alone in allthis plus they didn't hesitate for one second to take my deposits

yes afi to all 3 questions. they verified my account with my bank statement, cards are all fro the same bank I've been with them years and yes my I address is still the same,plus waiting to get this sorted my money is getting lower and lower,do you think that's their plan?

I wish I could clarify but can't get to speak to anyone to get clarification

I'm confused as you are,they have verified my bank statement but not my address even though its clearly visible, plus they want my bank cards with the numbers covered but when I send them they refuse to accept them,very strange and confusing

I don't even know what a a proof of mobile payment is.i know they just want me to play my winnings and go away

either coco,and yes my bank statement is my latest one about 2 weeks old plus my address is Clearly visible, this is there list they want of me

I will blackjax, and thanks mate for all that advice,much 3

so what's my next move blackjax?I've put in a formal complaint but this isn't looking good is it?

should I put a formal complaint in as I've nearly 600 pounds sitting thete?

I have no utility bills they are all on line and yes my address is on my bank statement, I just don't know where to go from here

why will no one answer an email,this is going on 3 days

this is what they posted ,strange asking for my address when it's on my bank statement

and yes I used my own bank card and own credentials, strange thing is I was verified by them last year,had no luck for awhile so took a timeout so when my timeout was up they are making me verify again

they won't reply to let me know what they need ,absoulute silence,which is why I'm so frustrated

hi guys ,not sure if any of you have come across these jumpman casino sites but there are alot of them.I was hoping to get help with the verification process as they have turned down nearly everything any good,reliable casinotakes no problem, any help here would be great thanks

no actually I haven't, mr green says I can play away but have put something up called a guard rail on my account, first I've ever heard of that happening but William hill still insists I'm excluded so not sure who or what to believe, but I bet if I did win on mr green I would definitely hear from William hill then.

hi askgamblers my question is I've just reopened my mr green account which was pretty easy and deposited a few times,I then contacted William hill to reopen that account aswell but they said my self exclusion stands till 2023.as they acquired mr green as a sister site will I be able to withdraw as simple as it was to deposit?I have contacted both sites,William hill said I must contact mr green to withdraw,but as we all know depositing is easy BUT if I win then the problems start.so really my question is will William step in if I win and use the excuse "you are self excluded from all our sites so you cannot withdraw from here".I would appreciate any help in this matter,thanks

boom lol another shot to the gut pinnityou must lie in bed at night thinking these up,brilliant

by mistake I mean

sorry coco I posted my response to afi but mistake on the wrong thread ,my apologies

cheers mate I'll just chalk that down as a stupid mistake by myself, again as always your advice is invaluable.

what do you think afi have I a case here mate or just give up??

geez pinnit that was a gut punch reply lol ,yes I'm uk and yes I deposited 10pounds to try them out ,seemed genuine enough till I tried verifying my email with the link they supplied. that's when the as you put it "the red sea" factor hit me lol,listen as always pinnit your opinion on casino matters helps greatly thanks for clearing that up,ps I just closed my account with them