andykiwi

Hi cocopop3011 This is the reason I got just hours ago ... I understand your frustration, but as you know your money was approved by our side, then it returned to your casino account since the provider cannot proceed due to the information provided being incorrect. Our financial department recommends you double-check all entered data on the withdrawal request and make sure it is entered fully and correctly. Please, could you check with your bank which number should be filled out? I am filling out the withdrawal request exactly how they have said it needs to be done. First 6 digits for the clearing, remaining digits in the account section. Am I meant to put extra 0's at the end of the account number or something. Never have I ever encountered this kind of difficulty when making a withdrawal from other casinos.

Thank you for taking the time to reply to my post. Here's a screenshot of the withdrawal section..

I'm having difficulty making a withdrawal via bank transfer. I'm being told that I haven't been putting in the correct account details when making a withdrawal. I used the first 6 digits of my bank account for the 'clearing code' and the remainder of my account number is used in the account part. Everything is what it's supposed to be, I haven't entered any wrong info, but yet every time I put a withdrawal request in, it comes back as declined because I haven't entered the correct details...but I have !!! Please help. I'm from New Zealand and I bank with Kiwibank. Many thanks