supernuk

I urge everyone owed money to contact menzies 02073875868 I was told 400 people are owed money and they are dealing with this. Unfortunately not many people have contacted them so please do

Did anyone receive an email from Helen today of insolvency group asking for more information on these con artists.

Take it this is game over and smart live got away stealing lots of money?

What's the number to call! Is it Caroline who is in charge! Thanks

I'm still stunned! That action fraud have done nothing! If you give screen shots of Internet banking showing deposits made and address, website! Pending withdrawals! I made deposits of £500 with these clowns and an owed £1085! We really need to get everyone together and file one huge complaint! Just need to make someone in charge? I can email send my screenshots! Also is it worth reporting to press outlets together as one!

Seriously how can a complany steal sooo sooo much money and get away with it! If someone robbed a bank for 100k be looking at jail! But because the culprits were part of a betting company it's ok! We are talking so much money owed it's just a bloody disgrace to be honest!

Not identified any leads? Not paying out hundreds of thousands, lost gambling licence, directory trying to get struck off, applying for insolvency, fled from their London office, blocking people on social media when they're challenged, screenshots of people's deposits and withdrawals! Yeh can't see any leads at all!

Is this game set and match Smartlive then?

Actio Fraud surely have enough evidence to go on! I got same letter today seems like Alex Leese and smartlive have got away with stealing thousands! Deary Me! Complete shambles

I again called companies house, they said they don't actually deal with the insolvency side, however Smart TV UK LTD 06092586 has applied to be struck off this hasn't been granted due to number of complaints, I was told this would be re-looked into end of the year! Smart Gaming LTD hasn't applied to be struck off as of yet! I was told to fill in a complaint form at WWW.GOV.UK/INSOLVENCY/SERVICE Through this I was told there is an investigation tab where you can complain about the conduct of smart live, I'll do this in due course! Hope this helps in someway!

Unfortunately not Ryan, I rang action fraud last week and they just informed me that it's with a different department and cant give any updates over the phone! The withdrawal form that they submitted on their site some 3 weeks ago has really angered me talk about rubbing our faces in it! I'm just hoping someone can help us fight these scam merchants! But the longer it goes on the less hope I have!

The email was wrote At speed... But massive apologies for spelling Rogue as Rouge! As you said far more important issues to address, seemed a tad irrelevant to mention spelling errors! people have lost thousands of pounds. sorry raverbave have you lost any money with smartlive?

Firstly Dave big thanks for starting this thread! I'm sharing email correspondence I'm sharing this as people shouldn't Cite the Uk gambling commission as a go to source! Dear Mr. Wordley, You contacted us recently regarding Smartlive Gaming (which operated under the licence of Smart TV Broadcasting) in relation to non-payment of winnings. We apologise for the delay in responding. We can confirm that the operator surrendered their licence with us on the 12 August 2016. On the 31 August 2016 we were advised that their website has been updated to include a withdrawal request form. Therefore, if you are owed any money, you should complete this form. As soon as any further information is known, for example the contact details of administrators or liquidators, this will be published on our website. here. Below are some frequently asked questions that may also be of help: Q. Can the Gambling Commission help me get my money back ? A: No, unfortunately we cannot do this. We are not set up to recover debts for customers or become involved in contractual disputes. We do not in any way guarantee funds deposited by consumers or prizes due. Q. Do you check on the financial status of an operator when you grant a licence? A: Yes. When the Gambling Commission licenses an operator we look at suitability, including their financial circumstances, but we do not oversee their businesses on a day-to-day basis or monitor the financial health of operators directly in real time. That would impose significant regulatory costs and could give a false sense of security to customers. Instead we focus on whether the operator is ensuring that the terms and conditions that their customers sign up to are fair and open. When we grant licences we do take into account an operator’s record in dealing with customers’ funds and their overall financial status. But the operator is responsible for the day-to-day running of its business. Q. I can’t get any response from the operator. What should I do to get my money back? A: People using gambling operators do so at their own risk. While remote operators licensed by the Commission must keep customer funds in a separate account/s there is no guarantee that this will ensure that customers get all their money back if the company runs into financial difficulties. Q: Didn’t you have any prior knowledge that this was likely to happen? A: The company did make contact with us to alert us to difficulties that they may have been experiencing. As soon as any further information is known, for example the contact details of administrators or liquidators, this will be published on our website. here. Yours Sincerely, Harley Scott Licensing Officer GAMBLING COMMISSIN -----Original Message----- From: "Lewis Sent: 15 August 2016 16:38 To: "[email protected]" <[email protected]> Subject: Complaint Can I just say I'm bitterly disappointed in the way the gambling commission functions! Smartlive were not paying withdrawals from early June! Late May! They have been allowed to steal 1000s from people, how this can't be a major legal issue I don't know! I see from your last statement that smart live gaming told you they were going to take action to pay owing funds via banks transfers! This will never happen one because they are liars two do they even legally have to after they give up their licence! I'll be writing to the government as I feel you should do much much more to prevent casinos doing this! The only advice I have had from you is take legal advice but one that takes money two I highly doubt I can claim against a company who has folded! I'd just love to know what's happened to the thousands of pounds they have stolen from customers! They were new to me but when you see they have a uk gambling licence you would hope money would be safe! Just so fed up £1085 Is loads of money just to be stolen by a rouge casino! As I said I'd love to know what has happened to the thousands they owe out! Smartlive have no acting email phone line or live chat I'm sure they have no intention to pay what they owe! The advice I got from a Mrs Barrett was play with the big boys next time! Great that makes me feel loads better in future monitor casinos more closely! They were still taking deposits 3 working days after they shouldn't stealing more money! The whole thing is a farce! I'm sure smartlive are laughing I'm certainly not! Also your licences count for nothing! Sent from my iPhone ______________________________________________________________________ This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please return it to the address it came from indicating that you are not the intended recipient and delete it from your system. Do not copy, distribute or take action based on this email. ______________________________________________________________________ This email has been scanned for all viruses by the MessageLabs Email Security System. http://www.messagelabs.com _______________________________________________________________________