alanlukeb

Any luck with this?

Hi, Unfortunately I spent this but I withdrew 300 and it took 3 daysfrom withdrawing.

Withdrawing 2500 euros will update

Hi I've made a few deposits on vegasland and just realised the only licence they have is Curaçao so I would not have received any winning on the netent game I was playing anyways, is this grounds for a dispute?

This is the email I got, worth disputing? considering it's genuine claim I didn't know they were linked and I'm assuming they would not have payed out if I had won. I contact you on behalf of the InterCasino Support Team regarding your refund request. Thank you for reaching out to our team regarding the matter, I can now confirm that any account you held on a site operated by Dumarca Gaming Ltd is now closed. Unfortunately, your refund request cannot be granted for the Gaming Limits section of My Account states the below: 'Limits set on this page are restricted to this account only, if you hold other accounts with Dumarca Gaming Ltd, be sure to set your limits on those also. Should you wish to block all accounts held with Dumarca Gaming Ltd contact support.' There are sufficient warnings on any of the Dumarca Gaming Ltd operated sites (InterCasino or others) to advise members that limits should be set on all accounts individually, in the same way closure on all sites should be requested via one of the site's support channels: Chat, Call or Email. As advised, we have now taken note of the request and implemented the closure accordingly. Thank you for your understanding in this matter, please feel free to contact us should there be anything we can assist you with. Our contact details can be found at the following link

I asked for a permanent self exclusion

I did ask but was told I'd be emailed tomorrow, just put me of that the cs live chat replied that they would email me if I can get refund because they only joined dumarca gaming in April

Hello, I suspended myself from verajohn a while back and just used my inter casino account which is owned by dumarca gaming aswel. I just asked them on chat if this affected my intercasino account and they said yes and suspended it but said I'd be emailed tomorrow as they only joined dumarca gaming in April. Will I be intitled to a refund as I'd guarantee if I withdrew anything it would have been voided.