hi guys, thanks for the replies, i cant post the email adress in this thread, but it was a send via protonmail by megafast. As i looked up this emailadress if found a (spanish) site where 10% of the casino was for sale, and people that where interested could email to that exact same emailaccount.
As for the withdrawal, my account is blocked without any warning, eventhough the only thing i did was tell the truth of the way these people operated.
Please bear in mind, that i waited 7 weeks before I decided that it was to much. Here are some exact quotes from chat and email during this period:
"Casino Cash Palace: at the moment I cannot give more details, but your money it´s going to be paid for sure"
"Casino Cash Palace: I highly recommend you that stay relax and your money will appear in your account at any moment""
I´m working on your payment, I´ll let you know when it´s ready.
We truly apologize for this big delay, be totally sure that your payment it´s going to be done in a few days.
the exact payment day it´ll be on August 19th (at most).
etc etc
this is after countless email contacts, and i remained patient and nice to them troughout the whole process, until I received this email from customerservices:
We hope you are very well, at this time we have some technical issues that we need to fix asap in order to reestablish the normal operation of our Casino, we are working on that in order to have all the legal entity as in the past.
I´ll kindly recommend you that be patience in order to receive your payment, we cannot transfer any funds to any account at the moment, but as we promised, you´ll be paid in one or two months. We truly apologize for this big delay.
If you choose to act in the way you mentioned, it´s up tu you and we ´ll take our actions.
Please, understand that we need to fix some things before send your money, and as we promised, we´ll pay you, no doubt about it.
Thank you very much
Casino Cash Palace
VIP Guest Service
So I emailed them and told them that i would write an honest review of their operations if they would not pay me, which was a couple of days ago.
@cocopop3011: this is most def my worst experience, I always enjoy playing online, especially MG, the worst thing about this specific withdrawal is that i had a monsterhit in the freegames with Game of Thrones, 450dollar on a 30c spin, so i was superexited about this win, until i tried to withdrawal
Any advice, help or ideas are more than welcome!