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Has anyone had an issue funding from Canada, I am really finding it difficult to fund my casino accounts. My debit visa works on 2 casinos only . I also have been using prepaid vanilla MasterCard it is the only one I've found that you can use for gambling but it costs me 5 bucks every card i buy and again only some casinos will accept them . I tried using my debit card to buy a pay safe card online and I cant use my card because its a visa interac and that's not aloud either with visa and interact name on same card. I opened a skill account and I cant use that service in Canada for gambling. If anyone has a suggestion let me know please , this is very frustrating

thank you I will go look now , for some reason my debit card wont work on a lot of the sites .. apparently Canadian banks wont allow online gambling with debit cards

I have been playing at bgo and I love that they have all the different software but I'm having trouble using my card there . Does anyone know of any other casino's that offer all the platforms . ..thanks

no unfortunately that is not the case you can read my update under complaints filled

They haven't answered my email i've sent to 3 departments , My money wasnt anywhere i could access they had it and why they put it back ive no idea

here i found it look at this the laast one i never requested Oct 2015 -- 752e9685-b654-493e-9 Refund CA $ 100.00 1 Oct 2015 -- 2104123d-1412-4268-b Refund CA $ 100.00 1 Oct 2015 -- 145547 Refund CA $ 1,450.00 Total Credits CA $ 2,500.00

Not a thing they put 1400 back to my account and i wasnt aware that it was my withdrawal

something is going on i looked in my account and it shows refunds for my requests and it showed my balance as refund now i just looked and this is what is says 29 Sep 2015 440137 View Processed CA $ 2,500.00 Total Credits CA $ 2,500.00

no it wasn't reversible anymore but they said i could get some back to my account and i wouldn't be penalized time . so instead of 2500 it would be 2400 they did this a few items , id go to chat and ask them and they put it in my account as i requested but long after my last request they put the balance i had still for withdrawal in my account and i wasnt aware of this because i didnt request it and i thought i had won

I honestly feel they were being sneaky because i was going to chat and getting a 100 at a time and i hadent in for a while because i was finally winning a bit so they try and slide the rest back to my account

Im lost for words right now im so upset

you are not going to believe this. Last night i asked about getting some of the funds so i could play and there was problem and it wouldn't delay anything. I lost all night and i was doing somethings around house and went auto play.I come back and my balance had gone up by 1400 and this is great I keep playing lose most and I just went in to see how my withdrawal status in my account and my money was refunded to me , im in shock right now

I don't know if this should matter but I did receive some substantial loyalty points which converted to cash no bonus at all. I would think this has no effect on my withdrawing

Thanks for the welcome and this is my first post on any forum regarding casinos , I've used sites for bonus codes and i came upon this site recently but wish i had long ago . This is going to educate me a great deal in reading the posts and advice , Also I can hardly wait to post a great big screen shot lol of a win

I do think i am now going to take the time to read up more on casinos and also have my documents sent in prior and have them approved before I make any deposits . What is WR and I am under the impression that bonus once the play through is completed and I see cash and no bonus that is with-drawable is that correct ?

this particular one is 7 sultans but I play at 5 of the Fortune groups , Royal Vegas , Platinum , Vegas palms , Euro and as far a I know there all the same. I did send in my photo id and bank statement and bank card weeks ago which had been approved for deposits when I had deposited using my card in my daughters account not realizing my computer was logged into another account. I notified them and i wasn't disputing the funds it was my error but i had to get my card unlocked so i went through the process . I have resubmitted Photo id , Medical card , Canada Revenue taxation assessment , also a copy of a disability payment as well as my bank statements. Four of these are Government issued and show my address . I maybe jumping the gun but when there support team gives me conflicting story's i start to panic . One tells me my documents are not clear enough to resend , another tells me they haven't received another says I need a utility and after I've sent in each document i get a reply saying allow 24 - 48 hours they will be in touch with me . I've got 3 of those so far the latest being 6:45 am this morning . Auto responses i'm sure.

Hi I am new to this forum and I sure wish Id looked for this venue before now. I am one of those players that barely wins and when I do I usually spend all my winnings. After 2 years of playing I put in my first withdrawal for 2500 and i am 2 days into it and I'm very frustrated with the run around i am getting so far. Reading your forum I see that the my issue is the same as many others about residency and utility bills. The casino had asked before for this when asked to submit documents for deposit purposes and I explained I didn't have any in my name but submitted bank statements with my address and there was no issue but there sure seems to be now. In the last 48 hours I have submitted over 40 images 6 official documents that are government issued. What I thought was going to be an easy step has got me very concerned.I have just recently made diamond status in loyalty and I guess I will soon soon find out if that means anything at all. I will wait another day and see how this goes before I post a complaint I really liked playing at this casino and hope this does turn out fine.