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Reputable casino dont delay documents verification. All normal casinos approves them same day or maximum in couple of days. Staybet was delaying a week. After i contacted them, they asked me to send utility bill which would be in paper form. It was a problem because in Lithuania just old people gets paper bills and all new generation uses virtual payments. But ok, i asked my mobile provider to send me a paper bill. When i send it to Staybet, they approved this document and it seemed to be over, but not! They asked to make a photo of myself with id card. Ok, i did this again. And again i was waiting a week. I made a deposit here with casino welcome bonus. I wagered it following all the rules. When i finished i had 100eur and asked to withdraw. And i said, they started to delay. While waiting, i started to make sports bets and lifted my balance to 900eur. And when they send me two letters. One that my documents are fully approved and another one that all my winnings voided. And a reason was because i didnt have right to make bets even my whole balance was real cash. And from my experiences from other casinos, when bonus money converted to real cash you can do with them whatever you want. But in Staybet you must withdraw first. And here is no logic.

As i understand, now their owners is Staybet group. Staybet also has Slotsmoon Casino and it looks the same like Casino Luck now. I always was very happy to play at Casino Luck but now i will stop doing that. I was playing at Staybet and had very dissapointed experience. At first they were delaying my documents verification very very long and secondly, they confiscated 900 eur from me. Confiscation was legal following their rules, but the rules were total strange and unacceptable. Goodbye Casino Luck!