[**sent to PM**]
I understand re: keeping reviews up to date. So much changes so fast, including staff - a new manager can turn a wonderful casino into a rogue casino quite quickly - then maybe he leaves, and they become wonderful again. It's such a nightmare
I'm a big fan of complaining. My discipline to avoid them is not...impressive / admirable?
But there is lot of rogue written [intentionally, in my opinion] into ambiguous T/C rules, which casinos use to steal winnings. I've seen it happen quite often, thankfully not to me yet. But they get my winnings back pretty easily just by ridiculously long delays, excuses, 'inability' [ahem] to flush, stalling endlessly and so on - till I get frustrated and they win
I might be a bit biased on this issue, but I think taking advantage of gamblers via the above is just about the worst of all the tricks and rogue practices. It's indefensible.
Sent PM with names.
cheers Lucky....