downer13

hmm.. Yes I know, let me know when your withdrawal has been processed. I have had an email saying my ID has been checked and will be processed now subject to any further checks. The Rollback button on my pending withdrawal has disappeared which is good news!! I won on Piggy Riches, got the free spins chose 9 spins 5x multiplier, then won £247... £500 was easy to wager at £2 a spin from then on... Thanks again

Thanks for your reply ValDes, but I understand you can get up to £1000.. then once wagered you cash balance goes down to £100 either way. But at this point when the bonus is over and you have £100 in your balance. You can withdraw £100.. then redeposit the same £100 in a few days and play, win and withdraw what you like. So why can't you carry on with that £100 without withdrawing it. As that £100 is the max to come from the bonus which is fair.. but then once the bonus is finished.. what you win from that £100 shouldn't be limited because you have already played through your wagering and the money is free do you get what I mean. I am talking about when the promotion is done and £100 is in your balance. Why can't you play and win more of this? I am not too bothered because if I want to play with that £100 to win more, I will just withdraw and redeposit.. and that is exactly what I mean by slightly unlogical.. Still very happy with the bonus and the website though thank you for giving us it

Hi, I used this bonus and wagered the £500 required and had £180 odd left. Like you said and like they said on chat the max is £100 so £100 was transferred to my real balance. I carried on playing and got my balanace up to £150. I went on chat and said obviously the max to come out of the bonus is £100 after wagering £500 no matter what you win, but surely once the bonus has been played, anything that you then win off the £100 is available to withdraw. They said no infact the max cashout from this promotion is £100. I am not sure if they are misunderstanding me.. as I could quite easily withdraw this £100 (which I have now) ... then redeposit the same £100 in a few days then win and withdraw anything I win. So what's the difference in not withdrawing the £100 and just trying to win more? I explained this to them and they said they understood and although not all rules make logical sense they are rules. So I have sent in my ID, they seen this and then asked for proof of address, I sent this in and still awaiting a reply. My withdrawal is still pending as I withdrew 18/04/13 at 01.00am .. it takes 48 hours to release from pending status so I assume tonight/tomorrow (20/04/13 at 01.00am) it will release. Can you confirm if I am correct about playing with the £100 and winning more? Or do I HAVE to withdraw only £100 no matter what, because I see above a screenshot of someone who has withdrew £195. Thanks, Oliver