On May 2nd, I deposited 20,000 TL into my 1xBet account, but the funds were not credited. I contacted live support, and they asked me to provide the transaction receipt, which I did. After a two-week review process, instead of receiving the funds in my account, I was asked to provide video evidence. I sent the video containing all the requested details and evidence, but 40 days later, my money has still not been transferred to my account. I want my money transferred to my account as soon as possible. Request number: 16321137