Jacksonqq716

A supposed team member openly mocked me in their 10k+ Telegram channel. When I brought up the issue, his response was: 'Nobody cares, lot of new players.

In reality, they have no evidence beyond that single screenshot, and there are absolutely no relevant terms and conditions to support their allegations. I am currently filing a formal complaint on AskGamblers. To ensure the integrity and fairness of the process, I will refrain from sharing further details at this stage. I am simply looking for help from a PP representative regarding my specific questions, as the answers will serve as supporting evidence for my case. I have previously attempted to contact PP via email, but I have not received a response

Hi there, I'm reaching out because I need some help from Pragmatic Play regarding an issue with one of your partner casinos — Coins.Game. I played PP Live Blackjack on their site, including sessions at private tables. I'll attach screenshots with some game IDs for reference. The problem is, Coins.Game is now claiming that because I used the lobby feature to switch between tables during my sessions, I violated their rules. Based on this, they deleted my account and seized my entire balance of CA$222,000 — which includes my personal deposits and winnings from other PP games like Sugar Rush 1000 (I hit a max win on that one).https://www.cnpmciozgh.net/QuXHVi9Zmd Switching tables through the lobby is a standard feature available to all players, so I'm confused how using it could be considered a rule violation. I'm hoping Pragmatic Play can clarify whether this is a legitimate use of the feature, and if there's anything you can do to help resolve this situation. Thank you.