man, I'm in the same situation. it happened on Monday. At approximately 17:00 the bonus in the Roadkill game began. I'm stuck with winning 11k x. In the game itself there is only one last spin left before max win. I have already taken photos and videos and sent them to technical support.
I think its provider (nolimit city) technical problem. Because it happens at the same time with you and with me!
I was playing at Unibet casino.
where did you play?
How can we draw the attention of competent people to this problem?