Hi,
Since casino support is telling me that they have to still wait for the provider Pragmatic Play to give the list of winners I have apparently not been paid out my winnings yet for the tournament they are running currently.
Pragmatic Play currently owes me 60 EUR in total of tournament winnings.
I ended on 5th place of the Bronze blackjack tournament I still have screenshots of the amount of points I had that is not the issue.
What I am trying to do right now cause I feel a bit iffy about not having those winnings yet from the tournament is to be able to see a history of the tournament winnings I had just like you can do with your bet history. However no one and especially weirdly enough Pragmatic Play is not providing me that. Pragmatic Play keeps forwarding me to the casino's customer service while they do not have any information about this.
All I wanna do is see the winnings I had the last two days I think it was in the tournament so I have prove in the instance if it would not be paid out correctly.
Is there any of you that knows if there is an option to view history of TOURNAMENT winnings? Its such a simple question but its made so difficult.
Thank you!
