I have had this experience too. I have been on 2 sister casino sites here in the UK, they asked me initially to set limits but I wasn't bothered, I ignored it. I probably have lost slightly more than I've won but it wasn't much and it was never a problem as I do enjoy the games. Now these past days they don't allow me to deposit, they say I have "reached the deposit limit" - the deposit limit I never set!! They have just chosen to set one... and they don't even let me know exactly what this limit is! And they say that to lift this limit, I have to go on the chat and answer questions and "have my affordability assessed by them" . Which I'm obviously not doing. They have no right to assess me if I haven't given my consent!!
I used to really enjoy these 2 casino sites but I'm seriously thinking of just deleting them now.
Does anyone know exactly what these limits are? Looking forward to hearing your comments guys!