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Anna1977

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  1. You should definitely not violate the rules of casinos that are part of the same group, affiliate program, etc. After all, as I understand it, the casino has a black list of players (let’s say) and they can share this list with other casinos in the same group. That’s how, through requests, I received bans in all the others, where I didn’t have more than one violation. She was verified everywhere, made deposits earlier and withdrew calmly. After all, in each new casino, the rules and conditions are different, the rules of bonuses, deposit and no deposit are different. The Wager is different, there are some chips in the form of a Lucky Wheel, etc. Until you register at a new casino, you won’t know what’s there and how it’s going)
  2. No, that's not the point. Dama N.V and their other partners are very loyal to VPN, when they say don’t play with the VPN turned on, they mean that there may be problems with slots, providers, and winnings, since some providers and their slots are not allowed for play from certain countries, these rules are always written in the terms of use.) This means that if some error occurs, a malfunction in the slot, they will not be able to help and completely resolve the situation with the provider, since suppose the player played a slot that is prohibited for him countries, geolocations, etc.) We just have a Russian-language version of the LCB forum, where players share their impressions, winnings, games, etc. Everyone to this day withdraws money and makes deposits without any problems. Also, there are mirrors for their sites so you don’t have to use a VPN to access.
  3. I hope this post will help many to avoid problems and not break the rules, even in one of their casinos. Just for example, I not only play in these groups, but also in others, where there are also more than 5-12 casinos in one group, but do you know what’s the difference? If I commit a violation in one of their casinos, they will not block all my accounts in all others. I think this is kind of stupid, unless, of course, the player self-excluded or asked to block his accounts due to addiction and gambling addiction.
  4. By the way, many online support employees would like to help me, but it was beyond their capabilities, I always communicated with all employees politely, etc. Many people knew me and communicated with warmth) And the same employee ''Miranda'' answered tickets that said that my account was closed, and for different casinos
  5. Yes, but if there was a good reason for that... Why is it that even if we assume that all these groups are one whole, then for whom are the rules and conditions written on each website of their casino, rules for bonuses, verification, registration, use , deposits and withdrawals, no deposit bonuses, conditions of no deposit bonuses, etc. Each casino has different names, rules, currencies, speed of withdrawals, range of providers, etc. It’s very, very disappointing that at some point they blocked access to their loyal player, who had been with them for almost 16 years. I didn't win millions, I didn't make big deposits, but I enjoyed playing on their casino sites. I have always given preference to these groups. However, I am always ready to provide them with any information, to answer any of their requests, the last one was in Dbet casino, for withdrawal they demanded to provide a photograph of me with a passport in my hands and where it would be visible that my right eye was blinking, also with a sheet I sent a paper with the date and name of their casino written on it, everything was successful and after this last withdrawal, I was blocked from accessing absolutely all of their casinos.
  6. I was registered in all of their casinos, in most of which I actively played, made deposits and withdrawals, and was verified in all that were available for players from Russia. In the casinos, from the groups Dama N.V, Hollycorn N.V (N1 Interactive) too, but at some point they stopped accepting players from Russia or there were no methods for deposits or there was simply no ruble wallet.
  7. Dear Ms. Makaryan, We thank you for contacting us. Following our enquiry with the operator, we have been informed that upon review of your accounts, it has been determined that the closures were carried out in accordance with the respective Terms and Conditions the relevant casinos. We understand that this decision may be disappointing, and we sincerely apologize for any inconvenience this may have caused you. Hoping to have informed your accordingly. Kind regards, Responsible Gambling Team (It is unlikely that they would have responded if this person had not made a request and waited more than a month for a response from them.) Through the creator of the Softswiss platform, I somehow received an answer from them, although they are not the operators of this group, or rather these groups, I will add that not only Dama N.V but also Hollycorn N.V, N1 Interactive, they are all part of the same group, like I understand, because my accounts were blocked in those groups, for no reason! The point is that I am trying to convey to others that by making any violation or exclusion itself in any of the casinos of these groups, this may be a reason for a ban in all others. The most annoying thing is that I have been with them since their appearance on the Internet and, in fact, with the Softswiss platform; for about 16 years I have been a devoted player. that is, I remember exactly that I was registered with Bitstarz from the beginning of their appearance. It's a shame that I helped correct methods for deposits from Russian cards, that is, I sent requests, made screen recordings, copied and sent erroneous addresses from the payment provider, etc. I helped such casinos as Bitstarz, Loft Casino, Kas casino, Betandplay casino, they didn’t take anything into account, they just pressed one button, but for me it was a whole story and a group of my favorite online casinos, I really miss them (I don’t deny) . Where possible I already wrote letters to them, asked them to give them one chance, I think I deserved it, despite the fact that, out of stupidity, I once broke the rules at the “One” casino. Sorry for my English, this text was translated using Google translator) Do not judge strictly.
  8. Hello, dear players and forum administration, I would like to share the problem of the DAMA N.V casino group, since I don’t see any other way out, and in the future so that players know about this problem! The thing is, back in 2015-18, I just started playing in online casinos, like any newbie, I didn’t read any rules and conditions of casino sites. It so happened that I mistakenly opened several accounts in Joocasino, in Bitstarz at the same time (the guys understood everything and I’ve been playing there for 6 years without problems and withdrawing!) in my name at different times, I admit my mistake, I’ve been doing this for a long time I play responsibly and always verify my accounts from the moment of registration so that there are no problems, and it didn’t work out here according to the casino administration, which, as I understand it, is the same for everyone. So recently I went back to Joo casino, since the account was opened quite a long time ago, at the place of my old registration (I don’t have permanent registration yet, in case of a withdrawal and a request to update the current data, I would also upload new documents, since the old address was no longer there) I uploaded all the documents and asked them to change the old address in the account. For a very long time they were indignant and asked why you want to change the address in your profile, after thinking for a long time, they asked me to upload some document confirming my old address in my profile, I uploaded it, and a day later I received a letter about blocking my account. Okay, I broke something in JOO, but in new casinos from this network I also received letters, from Rooli and Rooster bet, but in those I couldn’t break anything, and in any new one from this group! I also uploaded all the documents after registration for verification. Help me contact this casino Administration or representatives, because I really like their casino groups and I want to play in them all the time! This all slightly spoiled my opinion about them, because each casino is separate with its own rules and conditions, how can they block my accounts in different ones, where I am verified, managed to make deposits and withdrawals and did not break any rules and play responsibly! I wrote to them wherever possible, tell me the reason for the blocking!? The answer is the same - it's the Administration! Is this possible? I will also provide all screenshots. p.s So that you understand, in my group there is only one account everywhere, verified and there have already been deposits and withdrawals! If necessary, I can list them too.
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