I have been playing at ukjackpot.com a mainly lotteries based online casino,
since playing slots they regularly restricted UK players gambling at 11 pm Uk time by logging out and blocked until next day 3pm next day.
recent conversation confirmed that this is their policies and it is automatically protecting Uk players due to gambling commission.
the question is :
1. I was allowed to gambled past this time
2. Gambling for a period over 23 hours non stop
3 bets at high peak at 20 pounds a spin
4 after losing 15k
5 2 failed deposits
Do I have a case for failed safer gambling?
I did ring gambling commission and they said a few red flags there and asked me to contact them
I written to them requesting my records and also complaint
but same answer generated automatically
We are reviewing your request with Ticket ID (512666) and will get back to you shortly.
In the meantime, you are welcome to check our FAQs here, where you might find the answer to your inquiry.
Looking forward to assisting you, please feel free to contact us in the future via LiveChat, email, or phone.
Jackpot.com Customer Support Team
any advice much appreciated in advance