Cicadasinthetrees78

Forgot to update, I did actually get paid by these jokers 3 weeks after the first withdrawal. Rang me day before and said it was basically a source of funds hold up, like it was no big deal. IBAS and UKGC were helpful to be fair, for anyone in the same boat.

I rung the UKGC today, they confirmed they know these books and that they’re licensed here. They actually have tens of sister sites here in the UK, probably god knows how many abroad. Which is why I can’t make a AGCCS complaint; some labels are represented here, whilst these are not. Even though they all belong to Progressplay Limited. It’s very strange. Trying to sort this, I’ve found lots of complaints going back years. But not all of them mention Progressplay’s responsibility so you’d think the problem is just one label ie. Betsteve, not the whole thing.

I see there are a lot of Progressplay casinos and books (but not these ones) on here already, some with positive reviews, so be careful. I placed some bets at dog odds not expecting them to come in. I had been using Betsteve, Betdukes and 2kbets since late May, early June. The one account at each site, no bonuses. I withdrew £25800 total on 7th July when I was all finished. I was already verified, but sent another set of documents anyway cause I know how this goes. Then I waited 2 weeks. It’s now 27th July. Had no emails since the withdrawal, which is still listed as pending. Now I’m emailing no one will answer. And live chat says to wait for an email. Yeah, I know I made a mistake using them but too late now. And they’re licensed by the UKGC so I’m sure it’ll sort itself out but thought I’d make myself busy. Outside of that, there’s some dodgy stuff with Progressplay Limited. Two names, Sophie Roberts the support manager and Stuart James in the security and verification department appear on sign up emails but they appear nowhere on the internet, except in other complaints. Going back 2016. Are these people real? Maybe, maybe not. Found a phone number with a London area code that goes to a recorded message. And their headquarters is either in Cyprus or Malta, maybe both, maybe neither.  This is a really crappy mystery to be fair, but don’t need a deerstalker to know something’s amiss.