Aben1990

I set a loss limit of 2,000 euros / day at casino , but I still loss an initial deposit of 4,000 euros. My last bet 3000 Euro there is a risk of exceeding the loss limit, but the system will not remind and cancel my bet Do you think the explanation of casinois reasonable? Dear Player, The calculation of the amount of loss for the period is as follows: the amount of Loss Limit - the player’s bets for the period + wins for the period. By following the sequence of bets and winnings, we see that before the last bet 800.32 EUR was available before reaching the Loss Limit. The last bet is 3000 EUR and, therefore, exceeds the Loss Limit by 2199.68 EUR. Since there is no limit on the last bet based on the remainder until the limit is reached, the limit worked correctly. The balance at the time of the first bet after setting Loss Limit 5200.16 EUR, until the last bet at 3000 EUR, the balance was 4000.48 EUR. Since the amount of Loss Limit is 2000 EUR, the balance should not be less than 3200.16 after the last bet so that you do not exceed the limit. In this case, balance after the last bet is 1000.48 EUR, that is, the limit has been exceeded at the last bet. Best regards, Casino Support Team The screenshot is the answer of the customer service, but their answer different from casino support