Was trying out monopoly to day and we got 2 rolls back to back but the second game crashed hard so it took atleast 5 mins to get done and we couldent see the board at all, when it was finaly done and we got back to the wheel the host was saying nothing just standing still for a few mins, i noticed the win from the round go into my balance to then vanish again and ofc i contact the support asking about it, they said they know there is a problem with the game, then i asked how we would get the win from that last bonus round and the support just closed chat on me without a reply, they do the same to everyone asking about the it, and it looks like no one will ever recive the money they won.
I hope casinos will open there eyes and ban evolution, if this is how they act and run a buissness....and let it be a warning to everyone in here, dont play evolution games unless you dont mind them taking your winnings away from you.
Askgamblers wanted to proff this is what i have below is a screen shot after the game came up showing chat where people ask about the same issue
The one below shows the win i never recived.
Live support telling me they are working on the issues, they might be but still 40 hours later i still dont have my win.
There is a video that is not my own where another error happened on a 15€ bet on 4 rolls where the player dident recive hes win either it can be seen here if links to another forum is allowed in here if not then admin can remove it.
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