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bananarich

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Posts posted by bananarich

  1. Hello everyone

     

    I RECEIVED MY MONEY!

     

    Yes, i'm as shocked as you all are... Wanted to come back on here to explain to hopefully give some hope to the others in the same situation;

     

    Applied for withdrawal on 14/11

    Chase to get it approved on 21/11

     

    Then it was daily chasing pretty much, lots of fobbing off from Ron and team and quite frankly, there live chat feature was a disgrace.

     

    I was at the end of all hope - so looked to contact the license provider, they have a simple contact form for complaints - so I made one, not holding out much hope - but then they emailed vegasland and copied me in demanding that clarification was given to ensure they remained compliant. This must have done the trick as 'Ron' emailed me about 12 hours saying it was all his fault and that he had sent the funds - he attached all the reference numbers etc. This was on the 6/12 and the funds hit my account this morning.

     

    MASSIVE LESSON TO BE LEARNT HERE. 

     

    In hindsight (wonderful thing), I should never have deposited - they are not an above board operator and if anything goes wrong, you're very much dependant upon them to do the right thing.

     

    I genuinely believe that they had no intention of paying me - and it was only because of the complaint / threaten of legal action on my email / non stop contacting them that they decided to pay me.

     

    Good luck to you all in getting your money back and PLEASE DON'T DEPOSIT ANYMORE.

  2. Thanks for the info guys - pleasing at least to know they do EVENTUALLY payout, but it's extremely frustrating in the meantime.

     

    Twigwidge - sounds like i'm behind you in terms of the queue - so I doubt i'll receive before Xmas.

     

    I am emailing them at least three times a day - but rarely get a reply now, and I think live chat have opted to just closing my conversations.

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