bananarich

Hello everyone I RECEIVED MY MONEY! Yes, i'm as shocked as you all are... Wanted to come back on here to explain to hopefully give some hope to the others in the same situation; Applied for withdrawal on 14/11 Chase to get it approved on 21/11 Then it was daily chasing pretty much, lots of fobbing off from Ron and team and quite frankly, there live chat feature was a disgrace. I was at the end of all hope - so looked to contact the license provider, they have a simple contact form for complaints - so I made one, not holding out much hope - but then they emailed vegasland and copied me in demanding that clarification was given to ensure they remained compliant. This must have done the trick as 'Ron' emailed me about 12 hours saying it was all his fault and that he had sent the funds - he attached all the reference numbers etc. This was on the 6/12 and the funds hit my account this morning. MASSIVE LESSON TO BE LEARNT HERE. In hindsight (wonderful thing), I should never have deposited - they are not an above board operator and if anything goes wrong, you're very much dependant upon them to do the right thing. I genuinely believe that they had no intention of paying me - and it was only because of the complaint / threaten of legal action on my email / non stop contacting them that they decided to pay me. Good luck to you all in getting your money back and PLEASE DON'T DEPOSIT ANYMORE.

I received an email from Ron today saying that my bank transfer has been made and he's sent 'proof' of it. Let's see if it turns up. I think you have to just keep going at them.

Still nothing back from them - blatantly ignoring me, and now it looks like they've removed their live chat function. I think we'll now see a systamatic shut down of the site and all the idiots like me that deposited in good faith and went to withdraw will be left with nothing.

I am contacting them daily - but haven't received an email back now for days. I'm not sure why some people have been paid and others haven't. Makes me feel sick this.

Thanks for the info guys - pleasing at least to know they do EVENTUALLY payout, but it's extremely frustrating in the meantime. Twigwidge - sounds like i'm behind you in terms of the queue - so I doubt i'll receive before Xmas. I am emailing them at least three times a day - but rarely get a reply now, and I think live chat have opted to just closing my conversations.

Great to hear you eventually got your money. Did you just eventually wear them down or was there anything specific you said / did? Any help would be great....

I am sadly in the same situation - awaiting a withdrawal of £700. Have had all the usual emails with excuses. Does anyone have any updates? Is there any suggested course of action - or are we all just screwed?