[We reserve the right to void your winnings - Why you should always read Terms & Conditions]

Seems like one of those things they put in there to have any kind of reason to confiscate your funds if you win big. What a joke 

[21 dukes casino withdrawal issues $129,000 win]

On 11/16/2018 at 11:46 PM, Gilly1810 said:

Hi, This morning I deposited onto 21 Dukes casino. It was my first deposit with this casino so they offered me 100% cash back or 200% bonus. I chose to go with the cash back. Believe it or not I ended up winning $129,000. I was absolutely stunned. I went over to the withdraw section of their casino and noticed the money is in my bonus balance. I followed all the instructions very closely when signing up and specifically chose the cashback bonus as it doesn’t have any wagering requirements or max cash out. Their customer support are either ignoring me or delaying the process. I still have no answer as to why I can’t access the money I rightfully won with my deposit. I should be over the moon with my win but instead I’m sitting here wondering if I’ll get the money at all. Out of curiousity is there anyone on here that has dealt with situations like this before whether it be with this casino or a different one? Any advice would be much appreciated as this could be life changing for me and my small family. Thanks

Nice win, glad it all worked out fine in the end.

[I’m pretty new to online slots]

On 1/19/2019 at 10:48 AM, Lylyhannah said:

I’m pretty new to online slots, tend to dip in and out every couple of months. A while back I thought I was spending too much on Leo Vegas so I self excluded. Now I have an account with Spinstation (and couple of others). Does that mean if I won on Spinstation they could withhold my deposits and cancel winnings as I have self excluded elsewhere? Sorry if this is a naive question! I don’t ten to read the T&C’s. 

And a good suggestion for the future is to read full T&C before playing somewhere, you don't want to be throwing away your money because you didn't take up 5-10 minutes of your time not to read all the details.

[Now it's my turn to make a come back!]

On 1/26/2019 at 1:04 AM, cocopop3011 said:

Well this has been a long, long, LONG (You get the picture) time coming but January has seen me win more in one month than I did in an entire year last year! I'm 1K up and all received safely! Should help pay my credit cards bills off from Christmas.

 

I've been s excited to share it all with you but wanted to receive it all first in case I needed to open a complaint anywhere  And I'm not putting a penny back in!

P.s Nope Afi they're not my partners they are all MINE ! MWhahahahaha 

Nice one!

[Back playing after few years away.]

On 2/18/2019 at 7:10 PM, scott winfield said:

hi im back to playing slots after a few years away from them  ( i played in a lot of online casinos back then and one day said enough's enough and just quit) , i have opened up a couple of accounts. set deposit limits also i have set wagering limits which i think is a great option and help as when you get big wins you want to keep on playing lol... so hopefully this time around it will be more fun. im only betting small amounts 20p-50p spins think when you  start betting large amounts the fun factor starts to go ... i thought i would join this site as its great for casino reviews and great information.. thought i just come and say hi good luck spinning everyone :-).... 

Hey Scott, best of luck with you spins!

[AskGamblers Has Won Best Casino Website (Again!)]

Congrats, this truly is the best casino site! 

[Casino asking for full bank statement, can't cover any information at all.]

18 hours ago, Siggi 1 said:

Everything has now been sorted and I have received my withdrawal. They were very adamant about seeing my full statement then all of a sudden they didn't need to. Thanks guys

They were clearly using it to hold your withdrawal, I'd never play there again. Bcasino was it?

[Casino asking for full bank statement, can't cover any information at all.]

On 2/27/2019 at 6:27 PM, Siggi 1 said:

Is this a bit strange?

Trying to withdraw to my bank, I have submitted my bank statement which shows account number, Sort code, IBAN, BIC and my address.

I have covered how much money I have in my account and my transactions but apparently I'm now allowed to do this.

I have always done this with all other casinos and it has been ok. Note none of my deposits were made using my bank account.

Why do they need to see how much I have in my bank account and where I buy my groceries? 

It is extremely strange. The only transaction they can ask  (and you can still say no, its your personal account and transaction details are private) to be visible is the one you made to deposit to that casino. 

[Bitstarz - withdrawing ask for credit card photos - Safe?]

Yeah, its standard. However serious casinos do tell you to cover all the digits except first 4 and last 4 of your card number (and name). The rest you should cover for your own safety, especially the CVV2 number, never show that to anyone!!