Hello everybody,
Firstly sorry, for my bad english.
I registered to Tangier Casino 1-2 years ago, with a free bonus. Ive lost that bonus and then day by day, I receive from them, that you can guess game and answer that and get free bonus. And yes, Ive lost everything many times.
After many unlucky times, I get lucky and made WR of that bonus, and won around 3000-4000€. I was happy, but i knew, that regaring T&A, I will be able to withdraw only 100€.
I write support, they confirmed, that I can get 100€ but I need to make deposit of 20 or 25€, because my last deposit was made 3-4 months ago.
I made deposit asked for withdraw.
Waited for 4-5 days, my withdraw was declined without any information. I write to support, they said, I need to send them my documents (ID card).
Ive send my ID card, made withdraw request I wait again for 4-5 days. And my withdraw was declined....
I write again to support, they said, I need to send CC card information.. Ive send my CC card information and then my withdraw was declined..
Send Neteller print screen, send another CC information... So, in total i waited for a month, to get my withdraw... And today, I see in my account - 100€.
They ask me another papers...
Please, Tangier Casino, CHECK MY ACCOUNT and WHAT PAPERS I SHOULD SEND YOU in ONE TIME? You will ask me anther documents, and another..
Its only 100€, but it sooooo frustrating, so communicate with you.
Your support confirmed me, that we received all documents, and i need to wait for 3-4 days more...
If you decided not to withdraw my winnings, please, write that and I will be happy, and you can close my account.