cki81

Being fair, I can't blame the casino for anything as of yet. I should have read the TOC's before even joining.  It was all there in writing ?

Update as of today; 
1st withdrawal made Friday 5th, was received Tuesday July 9th on card.  (€1.000)  Was VIP level 4 with 1000 daily limit
2nd withdrawal made Sunday 7th was processed yesterday July 10th but not yet received (€800) Was bumped to VIP 3 immediately after 1st withdrawal with 800 daily limit 10.000 monthly.
3rd withdrawal made Monday 8th was scheduled for July 12th processing (€800) 
4th withdrawal made Tuesday 9th was scheduled for July 16th processing (€800)
.....
.....
87th withdrawal perhaps February/March 2020  at the current speed.

I've requested the VIP manager, to check if a) withdrawal requests currently limited at 3 open requests can be increased so I can do a "set and forget" or will suggest alternatively b) if he can negotiate a higher withdrawal limit based on the big win, with the "finance team" they always refer to, but from last conversation with him, extremely slim chances anything will be done. 

I'll update only if something interesting happens along the way that changes the current scenario. 
 

Thanks for the welcome,  No, it's a max of 12 monthly withdrawals so EUR 10.000 a month.

I was in touch with the finance department, who've changed my withdrawal schedule as they see fit, so doubt I will have even 12 monthly payouts - it seems more likely 8-10 as per their email yesterday of EUR 800 each. 
 
It's alfcasino.com, but I have since learned that most (if not all) of Tranello sites operate exactly the same way, so zetcasino.com etc. 
 
As an update, they now directed my attention to this clause in their TOC's: 


So, basically they will release the funds "as they see fit". 

I've been in touch with an old friend, who now resides in Cyprus as a lawyer,  he's received a copy of all emails, transcripts of chats, and has taken necessary documentation from their site, to see if this is even legal from a casino regulations in Cyprus. 

Luckily, I'm in a situation where this kind of money is nice, but not life-changing, so sure I'd like to buy a new rolex, but I'd rather spend 40k of those winnings on lawyer fee's to prevent this to happening to other players that might see this as a life-changing moment winning these amounts and then being stuck on a site that is designed to keep winnings, encourage deposits and sticking it to you if you get lucky.