Drewy79

Hi Many thanks for all your replies on this topic. I didn't know that they didn't have a UK licence as would never have touched them with a bargepole. I would like to apologise for my delay in replying but have been in hospital.

Hi, I received an email from them saying join now for this large bonus and spins. They don't tell you in advance about not being licensed here in the UK of course. They make it look enticing so you think they are a trustworthy casino. To be avoided at all costs, as like I say it cost me a lot. I should have had alarm bells ringing when I was told Netent games weren't playable in this country on their system. That is why I created my post and can only apologise for my delay in replying to you now.

Hi, I would advise anyone from the UK to avoid this casino like the plague. I initially signed up and played through and lost £20.00. That was fine as it is a gambling site, some you win, some you lose. I then went to deposit a second time, another £20.00. I got a 2nd deposit bonus. I played some slots, but a lot of them are restricted to players in the UK, including the likes of the Netent range of games including Starburst etc. I then decided to have a go at playing Jacks or Better Poker and Keno. I did very well and got my balance up to £750.00. I decided enough was enough, so I decided to put in a withdrawal request for £400, leaving me with a balance to continue playing with. Nothing seemed to be happening as it kept showing as pending. I discussed this with their online support, who advised the Finance Team was in the process of dealing with this. Still I heard nothing and it was showing as pending, so I decided to email them. I was quite horrified to get an email back from them advising the following: In line with our Terms and Conditions regarding irregular play, we have declined your withdrawal request and cancelled your winnings. These Terms and Conditions are available on our site. We have refunded your last deposit to your credit/debit card. Should you have any questions please reply to this email. So, my balance went from £750.00, to £350.00 following my withdrawal request. Then when I next went on the site it showed that I had a zero balance left on my account. I was horrified by this and immediately started a complaint procedure. I also advised them that I was speaking to my MP about the matter. I did this and subsequently met my MP. He said he was aware of this site along with quite a few others. This is going to be discussed in parliament about trying to restrict certain companies, hopefully this being one. I would advise people out there to never join this site. I only wish I had read some reviews prior to signing up with them. I will however keep pursuing them and I will in time get what I am owed. ​Please do not sign up to this false, bogus site, or it's associated sites, based in Curacao. If you do, you could end up with a lot of stress, hassle and be conned by them.