Khenrys

I haven’t received one of the mentioned email however I have spent thousands across countless sites. How do I go about claiming back my deposits when I don’t know which sites belong to which companies?

I made deposits totalling £1300 in April 2016 on Sun Bingo website. I didn’t realise that they are part of the cassava group and I had self excluded from the there sites. What are the chances of me claiming back the deposits? If I should how do I go about it?

Thanks Leodubbed. Have you had experience of this? Any idea how long I’ll have to wait if the deposits were void? I have tried contacting Cassava and had no response so I don’t know what’s happening.

I created a new account on Sugar Bingo and unbeknown to me this was a site under the Cassava Enterprises. I deposited about £700 and then received an email stating that due to self exclusion my account would be closed. It also stated "Please note your deposits have been voided this means you will not be charged for this transactions" does this mean I'll get my deposites refunded?