I have exactly the same issue here as you Sp88ns.
Deposited 20 euro for a 200% bonus.
Cleared the bonus and got notified, while playing fot that, btw, all yesterday 25 august.
Yesterday, 25 august ive uploaded my documents and ask for a withdrawal of 375 euro.
This morning i received the withdrawal by Skrill, but only my deposit + bonus (20+40=60)
There is still 315 euro in my account left.
Live chat operator Mia, doesnt know how or what and tells me i have to wait untill to monday, whem the Payment department is back, there are off now, she says.
Well, if they are off, who paid me this morning to my skrill account?
And i got Zero winnings out of my 50 free spins.
Very unfriendly terms, if i get my money or not and very unclear what i can do with the left 315 and / or how i can withdrawal that 315....
In my inbox of my Babe Casino account it says, i had a partial withdrawal and a split withdrawal.
Ill jsut wait but i expect to get the 315euro thats left in my account.
I love the Red Tiger Slots btw...... so awesome