Ela1203

I have read and not only I have this problem.I know that they check the accounts linked, methods of payment, the use of bonuses, playing on the same machines ... in my case it is different ... established second account of the same IP and nothing no ... no payment from the second, any bonus used..bo my brother did not even log in..I will still wait ... thank you for reply

I just got this email: Thank you for your message. At this moment your account is still under investigation. We will inform you when this is finished. Have a good day. Let us know if you have more questions regarding your account, we are happy to help you! Sincerely, Susan 24Bettle Players support 24 Bettle what do you think about this ??

is there any hope of getting money ?? do you have any advice ??

Tomorrow is three weeks from my order of payment ... the account is still frozen ... the email does not reply ... how much else will it take?

My brother never even opened any email from 24bettle Casino. I have proof in the post office. My account is still frozen. The casino is silent ... Worst that I could deposit even though somewhere there was a second account with this IP, documents I sent ..

The casino has the ability to check the activity of my account and my brother's account.I used their offers, I paid the wplat. He never logged in there. I wrote to them that my brother could also forward the documents. They wrote me this:Dear Elzbieta, Thank you for your message. Your account is temporary under player's management revision. This is a standard procedure and at the moment you have nothing to worry about. In case we would need some additional documents from you, you will be contacted by one of our departments. Until then, we kindly ask you for some patience until this process is completed. Let us know if you have more questions regarding your account, we are happy to help you! Sincerely, Angie 24Bettle Players support 24 Bettle...

The money I paid for this casino often now also I did so. I won a total of 1000 euro, I could rake out, so I did. I was asked to send documents, and I emphasized all my private documents. I did so. After 2 days they blocked my account accusing others of setting up. The second account was set up by my brother, who lives with me, but never paid any money there and did not use their offer because I forbidden him, because I know that only one person in the house can be a casino user. My brother never logged in there. Never. Please help. You can not do that. They will send you confidential documents and they will block you later because you have to deposit money?

Hello. Please help. For a long time I am a 24bet casino player. I paid money and everything was fine when I won and I asked them to withdraw. 24bettle casino blocked my account. I sent them my documents that I was asked. Please help me on this.