I read the law about Remote Gaming Regulations and it says:
6. The gaming system must be able to display for each game the following information on the current page or on a page directly accessible from the current page via a hyperlink: (a) the name of the game; ( restrictions on play;
I think this was a restriction that should´ve been able to display during the game.
But probably you are right and the casino wins. And life goes on.
Anyway I think that the system is built to mislead the player as much as possible and the casino easily finds a loophole to invalidate the winnings.
I sent also this argument to Codeta. Please explain if I am wrong:
Hello again,
I want to add an argument to my last mail concerning my winning you don´t pay to me.
I think I wasn´t playing with bonus money when I went to play Merlin.
Because I remember that I had almost played my own 20€ and bonus 20€ when I first went to play Holly Madison -game. And in that game I won approximately 150€ and because of that winning I went to play Merlin and played with big bet.
So I want to see my rounds. I know that you have system where you see all my rounds. I think I haven´t played with bonus money in that time. I have played my winnings from Holly Madison.
I have had the wagering obligation but it hasn´t been that 20€ anymore. And in your rules there isn´t mentioned about this thing.
terhinator got a reaction from Fiekie247 in Is there anything I can do? - No withdraw because of bonus rules