I have experience with this casino chain, they have several betting sites and they all have the same conditions, such as closing accounts of users who win money! Stay away from sites with this type of design, graphics that will remind you that your experience will be bad.
Wow, my bonus money at iWild expired before it said it would (September 6 expiry date, but it expired like 15-20 minutes before midnight), and there is no precise countdown telling you when it expires, AFAICT (unlike all other casinos I've played at).
Perhaps another sign from the universe to quit slots.
Hmmm...okay, so there may be some technical issues at play on the provider's side, hopefully just a simple delaying glitch, so give it some more time then.