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Thank you for clarifying. As you mentioned earlier, I already tried the complaints section, but unfortunately AskGamblers is no longer accepting complaints against 1xBet. My main intention in posting here is therefore not to submit a complaint through the forum, but to make other players aware of the problems I have experienced with 1xBet. I especially want players from Sri Lanka to be cautious. Based on my experience with unresolved deposit issues and the difficulty of getting a proper resolution, I personally do not consider 1xBet trustworthy. I hope sharing my experience here can help other players make a more informed decision before depositing their money. -
The Halloween artwork in Jackpot Joker Fever has some brilliant little details, especially the pumpkin staff and spooky background! 🎃👻 Imagine the same characters with snowy backgrounds and festive outfits for Christmas. 😂❄️ Which seasonal design would look better on Jackpot Joker Fever — Halloween or Christmas? 🎮 -
@Tharsan.k I think I have said to you earlier on that Askgamblers Complaint Team (AGCCS) no longer accepts complaints against the casino. Nonetheless, if you still want to submit your complaint, kindly click on the 'COMPLAINTS' button at the top of the screen to make a complaint. This forum do not handle complaints but we can discuss any issues that you may have. -
@Tinkerbell1970 Hi there and welcome to the forum. I am restricted from accessing the casino, so please elaborate if you had won from a deposit+bonus, and if so, what is the capped allowable withdrawal amount stated in their Bonus Terms?
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By Tinkerbell1970 · Posted
I am filing a formal complaint against WinBeast Casino regarding the unjustified confiscation of my winnings totaling €13,500. I fully completed the wagering requirements of a bonus, after which I continued playing with my own real funds. Following this session, I completed the KYC verification procedure. I received an official confirmation email from the casino stating that my account was successfully verified and that my withdrawal request was officially "Approved". Shortly after this approval, the casino reversed the payment and confiscated my entire balance of €13,500, sending a vague email claiming a violation of their Terms and Conditions without specifying any actual rule or providing any proof of wrongdoing. Since my account was explicitly verified and the payout was already approved, the casino has no legitimate grounds to withhold my money. I have screenshots of the verification approval, the withdrawal status, and the subsequent confiscation mail. I kindly request your mediation to help me recover my legitimate winnings.
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