Hello, Thank you for your response. Yes, I would appreciate your assistance. My case is straightforward but has not been properly addressed so far. I played for approximately 5 hours, and my winnings were later confiscated by Pinco Casino with the claim of a “technical malfunction.” However, I have evidence indicating that: - The gameplay was stable and consistent over a long session - No visible malfunction affected my experience - A system message later appeared restricting access (“real game prohibited”), which raises serious concerns about system-side issues Despite this, my winnings were removed without a clear, evidence-based explanation. I would like your help in reviewing this situation objectively and advising whether this appears fair from an independent perspective. I can provide all supporting evidence if needed. Thank you.

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Hi and welcome - please translate to English so we can try and help you ☺️

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Hi and welcome to the forum - I’m not sure we have an active rep for Pinco - can we try to help you?