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I already contacted casino support and this is what they replied to me:
"VIP status provides you with the loss insurance. If your luck won't be with you, and you lose more than $1000 at RedStar casino per calendar week - we'll give you 10% cashback, so you can give it another go. Cashback amount starts from $100, payout is credited within 24 hours after week is over (on Mondays) *by your request during the next week*. Please note: only losses on slots are taken for the cashback calculation, all the rest casino games are not included, promo payouts are deducted, also you can’t be rewarded with cashback twice for the same loss"