Assistance help!

[Euroknaller]

1. 2.1.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, relevant payment information, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to CasinoEuro that the information provided is true, complete and correct. You are hereby notified that CasinoEuro carries out verification procedures, whether itself or through third parties on players depositing money. You may be requested to provide CasinoEuro with documents, such as a copy of the passport. Your Member Account may be blocked or closed if You do not provide requested information or documents or if such information or documents you supply is/are found false or misleading.

 

for Askgamblers.com support,

 

I have received your update and I wish to thank you for your assistance,

Now I have just received the above email from Eliza casinoeuro.nl. She referred me to Article 2.1.6 of the conditions. By registration I write my anonymous name “Jayden Mango” because I did not know if I could trust this site but for the rest as address etc was correct…afterwards I try, but could not change the name anymore. Sorry for this. But if you see all evidences and see from which banc account and also visa card the deposits came from you will see that it is on the name of D. Mangoendirjo. I am also working at a well know Dutch insurance company as claim handler. So I know everything about fraud. Please help me with this matter. I can not stand injustice. If you need more evidence I can mail it to you.

 

I have sent a new email to casinoeuro.com support to solve this matter

between us peacefully and for me to be paid with my full fair winnings from

this casino... I also addressed my email to the management and complaint department, but they decided to totally ignore my email and permanently lock my account ...

I guess it's due to the complaint I opened against them for them being unfair

with paying lucky winnings....

I really don't think that's the way that a casino should handle players. I have no

idea why they treating my case in such manners ...i can not stand injustice. I have al the right document they needed. They said themselves that my verification by VISACard was ok and also accepted.

 

I really hope you will be able to continue and help me to be paid with my winnings

thank you very much for your help. If you want I can sent al my evidences/ documents to you to see it that I am a right and it seems like they want to keep my winnings for their own purposes.

 

D. Mangoendirjo

(my casinoeuro login is : Euroknaller )

[Lucky13]

Hello Eruroknaller,

 

 

Your review has been posted here:

 

http://www.askgamblers.com/casino-complaints/casino-euro-ignoring-payment-c482

 

Please do not duplicate threads.

 

This thread will be closed, but you can follow the development of the case on the link above.