A Deposit And Bonus Ratio ? Weird Terms

[Feeshmon]

Hello everyone so I just experienced a strange rule that I have never experienced before. So I was planning on adding a match bonus to my deposit . None of the bonuses worked which was surprising. 

I contacted the support team and they told me my deposit to bonus ratio was off balance, so basically I used to many bonuses ?? They told me this is a new rule they have implemented? Does this make any sense since I’ve been a member of this casino Mandarin Palace for over 2 years and never had a problem. Thank you everyone 

[copyyy]

Maybe you use too much no deposit bonuses that they offer I know they are giving out a lot of free spins etc and that's why they did it?
Anyway, they run a lot of casinos that are exactly same as the one you mentioned with just different names and you can deposit there? In my opinion, it's one of the worst casinos I played on for a long time 1-2 providers, table game that feel like 10% RTP and they are blacklisted on Askgamblers I think that proves a lot.

[Feeshmon]

2 hours ago, copyyy said:

Maybe you use too much no deposit bonuses that they offer I know they are giving out a lot of free spins etc and that's why they did it?
Anyway, they run a lot of casinos that are exactly same as the one you mentioned with just different names and you can deposit there? In my opinion, it's one of the worst casinos I played on for a long time 1-2 providers, table game that feel like 10% RTP and they are blacklisted on Askgamblers I think that proves a lot.

I agree its weird because i made a deposit so it would be a match bonus so not really a no deposit bonus. Sadly the only real options I have in the states are blacklisted casinos