was told that I was given 10 free spins forsigning up to HELLSPINS casinos promotion email. when i asked for them below was the responce i recieved

[waynemarklund]

After a thorough review, we regret to inform you that we are unable to fulfill your bonus request at this time due to the high bonus ratio associated with your account.

We appreciate your loyalty and continued support as a valued customer here at our casino. Also, kindly note that as we are a licensed casino, you can win even with your real balance!

Sorry for any inconvenience that it may have caused.

[Afi4wins]

@waynemarklund Hi there and welcome to the forum.

Not getting 10 free spins is no big deal - certain casino group do that. 

[waynemarklund]

HI I GET THAT PART, I WON 2 GRAND ON A SPIN AND WAS RUN AROUND TRYING TO GET THE WINNINGS OUT, ENDED UP SPENDING IT AND THATS WHEN THEY OFFERED THE EXTRA 10 SPINS, THEY ALSO WERE TRYING TO GET ME TO TRANSFER MY STAKE CASINO VIP STATS TO THEM , I DONT GET THAT ONE