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I won $30,000 on WinPalace playing black jack, I had deposited over $4000, they claim to pay $500 to $3000 depending on player class and how frequently you deposit. They stopped paying me after three months of paying $500 every ten days, the lowest amount possible and time frame as listed on the terms and conditions. While waiting to be paid i dwindled the money down to $13,000. I got my first cash out in late November and for december and january they were paying out $1000 a month, not great but I was patient and could live with it. Today Feb 17th they dint pay after i had requested on the 3rd. When went to see why, they said the payment was declined because i haven't deposited in a while. Now, why would i put money in when I am waiting to get paid and have $13,000 in the account? this makes no sense, they say it is in the terms and conditions #26. I read them and they say they have the right to refuse payment anytime at thier discretion. Basically what they are saying is you can put in all the money you want, if you Win Big good luck getting paid. They will delay the pay out time as long as possible and then just claim you havent been depositing. Nothing in the world more crooked or corrupt than this, I can attach the chat logs if anyone wants to see them.

So Betsafe closed my girlfriends account without no expination other than they couldent say anything before tomorrow as they are inverstigating. She had a pending WD of 10 000 NOK. She has played here for 3-4 years lost ALLOT of money and cashed out 2-3 times i think small amounts. Her account is verified and all so i dont understand why they would close the account? In my 5 years of online gambling i have never seen anything like this before... What should she do?