Hi All,
First let me tell you that BETAT casino is a superb casino with a nice customer service, and I really enjoy playing there.
And the problem is mostly my fault: I made a new personal email-account and totally forgot about my old email-account, which I had used to make an account at BETAT.
So I made an account with BETAT with my new email not remembering that I already had a account at BETAT (dumb I new, but honest mistake).
Now when I noticed that I already made an account I immediately contacted BETAT and came to an agreement that the older account would be closed.
Now offcourse I win with the new account and during the withdrawal they righteous say that I have two accounts, but they say that both account are still open...
I stupidly have no hard proof of the correspondence I have had (only vague a name), and now I'm afraid I will lose all the money.
Do you guys have any recommendation to what I can do or is it just wait and hope for the best result?
Thanks in advance!