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heyho - as i couldnt sleep very well i just had the idea to deposit a bit and play at my slotty fun-playground. while playing my bonusless deposit i had the big luck of lady luck, kissing my thunderstruck. so it turned i requested a first wd of 500 and a few minutes later the next at 400. After doing that (still spinning with a little balance - i contacted support since i knew one of my most liked was doing the nightshift today - to let her know that i was lucky, tonight. what she did while we chatted was just awesome. she made sure that i will definetely get the chance to be happy with my winnings. She allowed me to post the transcript so here it is: info: Welcome to Casino Customer Support. An agent will be with you shortly. info: You are now chatting with '' info: Your Tic : Hi again R you: heyho^^ : How are you doing? :-) you: ;-) just wanted to let you know: lady luck kissed my thunderstruck. fortunately at last^^ : Haha I see that! I'm glad to hear! :-) : Congratulations! you: thank you. and this time i definetely resist on reversing^^ you: :-))) : Do you mean reverse your withdrawls? :-) you: yeah. i do that toooooo often^^ : I see, if you want I can stop your gameplay for you until they have been processed :-) you: thats why i appreciate your extreme cool processing speed. you: thats a good idea^^ you: you are kind of my guardian angel^^ : I'm glad to hear, I will tell our payments team to speed it up for you ;-) : Haha I'm happy to, I will do it for you now you: great. so i have a bit left when i return and can play on little stakes ;-) : Now until the withdrawal is processed you will not be able to open any games :-) : Yes that's good! :-) you: you are really caring. You know - ) that is the attitude i felt here from the beginning. the casino has the odds in its favour of corse however the people behind it are fair. I know other places... i could tell you..... one place really slowed down my withdrawals to tempt me into reversing... ;-) you: may i post our little chat (without your name) at casinomeister and askgamblers? you: i think this is something others should know about when deciding for a place to play... : Of course, we care about our players and wish you all the best :-) : Yes you are welcome to do that R! :-) That's very kind of you we kept on chatting a bit and while we chatted the money already hit my ewallet. I know, why I highly recommend this place.