Search the Community
Showing results for tags 'mystake casino'.
-
Today, I signed up at Mystake Casino, made a 20EUR deposit and claimed it's 150% first deposit bonus. It carries a 30x deposit +bonus wagering, which is high and not to my liking, and no free spins are given with the bonus either. First impression...stingy casino! I played on a few Gamomat games, betting only on 10 cents and 20 cents (except up to 36 cents on NetEnt's Who's The Bride game), and I was last playing at 5 cents bets on Roman Legion when the bet SUDDENLY CHANGED into 25EUR, without my seeing or knowing it, and I lost all my 25 EUR remaining balance with that one stupid spin!!! The max bet allowed is 5EUR per spin, we all know that, so the system should not have allowed any bets to go above that amount when playing with bonus money! So how the fark did my bet suddenly went up from 5 cents to 25EUR in the next spin??? I made a complaint via their Live Chat host, he checked the system, reported back that there was nothing wrong in their system, so refused to refund me back my lost 25EUR bet. He offered a blardy 20 free spins instead...as a compensation and goodwill...???!!! I told him "forget it!" and am now thinking of closing my newly opened account, even though my account has just been verified! I am not satisfied with their customer support, I am not satisfied that no controlling measure is in place to prevent any bets going over 5EUR, intentionally or otherwise, and I really don't know what other things can and would go wrong at this MISTAKE casino!!!