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My partner and i recently opened an account with spin and win. we deposited £50 and was playing for at least an hour and won a fair amount of money. I made two withdrawals one of £710 and the other for £50. An hour or so later i logged back in only to see my account had been locked. I contacted them through live chat to ask why and they said i had a duplicate account, and because of that they closed the new account. I then asked what would happen to the withdrawals, they checked and said as the payment details were not in my name but my partners that i have breeched the terms and conditions therefor would not recieve any withdrawals only my intial deposit. Stupidly i did not read the terms and conditions prior to depositing but i thought as i was able to enter my partners name in the card payment section and the card was registred at the same address it was fine and as the deposit went through then everything was ok. I have since read the terms and condition and it seems they can only refuse to pay winnings if they were in the player account which they were not as they were withdrawn sucessfully. The most it seems they can do is close my account and block me from playing on the site. These are the terms i found 9.9 We may at any time without prior notice to you terminate your use of the Online Casino and block your Player Account if it considers that you are in breach of any of the terms and provisions of this Agreement or that you are otherwise acting illegally. We will not be under any obligation in such circumstances to refund or otherwise reimburse you for any of the funds in your Player Account. Scenarios include, but are not limited to, the following: 9.9.1 If there is evidence to suggest that you have more than one active account for the Online Casino. 9.9.2 If the name on your Player Account does not match the name on the credit card(s) used to make purchases on your Player Account. correct me if i am wrong but it does say they are not obligated to refund the funds in player account and not keep withdrawals, and as my winning were withdrawn they were not in the player account.