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how come the ratings are not updated? it just seems like if a casino is not very well rated it should reflect it. askgamblers is advertising advocacy and for players rights why is it that its not giving the honest and true ratings? if Im incorect i appologise and will correct or remove my claims, i am just asking a very important question....

Anyone ever have a problem with these guys? I am not getting my money. I have sent them bank info 3 times and get the same response over and over again. When in all support they say it has been approved Nd on the way? Do I need to worry or is it an honest delay? Each message is from today going backwards. Everyday I get a message. I sent bank info Friday? Hi Johnny, Thank you for contacting the Support Desk. Firstly I would like to sincerely apologize for the delay in our response to you. We have been experiencing high call volumes which have resulted in a delay in our email response. We are so sorry for the inconvenience that has been caused to you. Johnny, we have previously requested SWIFT details so that the withdrawal may be paid to you as we are unable to pay your withdrawal using the preferred method of payment that you have requested. As soon as we have the details then we will be able to change the method of payment and have those funds allocated A SWIFT / International Bank Transfer is a method that is often chosen due to the fact that there is no limit for this transaction. There is a mandatory $35 charge for this transaction and once processed by us, there is a 8-10 working day period that it would take for those funds to appear in your account. The details that we would require in order to update this as your preferred method of payment sre: - Recipient Name - Bank Account Type - Bank Account Holder - Bank Account Number - Bank Name - Bank Address (Optional) - Bank Country - Routing Number (Optional) - Swift Code - Sort Code (Optional) - Bank Code (Optional) - Branch Code (Optional) - Holding Branch - IBAN Number (Alphanumeric no more than 21 digits) Please contact us again, should you have any further queries. Kind regards Chantelle Casino Support We promote responsible gaming. Support Hours Hi Johnny Thank you for contacting the Support Desk. Johnny you need to change the Preferred Method of Payment becasuse our Ecash Company can not paid your withdrawal to (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: Please contact us again, should you have any further queries. Kind regards Romina Casino Support Hi Johnny My Name is "Carly" contacting you from the Support Desk. Johnny Thank you for contacting the Support Desk. You have requested a withdrawal on your account (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. You can simply reply to the email. Another withdrawal method you can choose is direct bank transfer (there is also a fee of $35.00 applicable to this method, and the funds will be on your bank account in 8-10 working days) – you just need to enter your SWIFT details for the transaction if you want to select the latter method. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: I wish you a good day further, and hope that the information provided assists you and we see you back at the casino soon. Please contact us again Johnny , should you have any further queries. Kind regards Carly Hi Johnny, Pierre here from the VIP Team. I have contacted our E-Cash Company and your win of $2800 will be paid to you today and sent to you via ACH. All the best, and if you have plans for the week, enjoy. Kind Regards, Pierre Player Development Host