Good afternoon. I am from Venezuela. currently in the bodog account there is $1350 that I need to live and feed my family since it is the only sustenance we have in a country like this.I made a withdrawal request via bitcoin of $800 and left money to continue playing inside bodog, yesterday at approx 12 noon I received an email that my withdrawal was not processed and my account was temporarily suspended for suspicious behavior suspiciously, They ask me to send identity documents which I have already sent and I am waiting for their response within 48 hours, which is the fixed term. My question is if something normal? A procedure to safeguard my third party account and verify that the Person withdrawing the funds is the owner of the account?