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I would like the forums opinion on whether I should have won the progresive jackpot for the slot "The Glam Life". Here's the background: I placed a max bet on the slot "The Glam Life" at the .50 mBTC denomination playing at Betcoin.ag. On the original bet I got 3 airplanes on 2 paylines granting me 4 free spins. On the final spin I get five Yachts on the payline which in my opinion should have triggered the jackpot. Instead I was paid 1000 credits. This I believe this is evidence to the fact that it was a max bet according to the pay table. 5 yachts = 200 credits x Number of bets per line. Five bets per line is the maximum. Based on them paying me 1000 credits they're essentially stating that I bet the max amount. So why would this not qualify for a jackpot? Betsoft is stating that it does not qualify because it was a free spin. I can find nowhere in the terms and conditions, rules of the game, or payouts description stating that a bonus spin is not eligible for the jackpot. Please take a look at the photos of my win, and of the pays, and let me know what you think. Should I have won the jackpot? BetSoft via Betcoin.ag's customer support says No because it was a free spin. Take a look at the screenshots I took that include the winning spin, the pay table at the time of the spin, other BetSoft games pay tables which clearly limit or exempt the jackpot, and a revised pay table that BetSoft has quietly changed since my spin. Images are here: http://imgur.com/a/hx7Ht BetSoft has been getting killed in the court of public opinion. Both Bovada and Slots.lv have quietly removed the progressive jackpot games from their site. Here are some of the articles and forum posts on this: http://www.gpwa.org/forum/casinolistings-issues-betsoft-gaming-warning-227986.html?highlight=unpaid+jackpot https://www.casinolistings.com/news/2016/06/warning-avoid-all-betsoft-slots-and-casino-games http://vegasclick.com/online/betsoft-jackpot-issue http://www.casinomeister.com/forums/showthread.php?t=71002 I will leave it to each casino to decide whether they want to offer their players BetSoft games which are clearly not fair, and to the players who play at these casinos that continue to offer BetSoft games whether they want to support casinos that will knowingly allow these unfair games to continue on their sites. In the meantime I will continue my fight to be paid the jackpot that BetSoft has wrongly denied me. If you have any information that could help me in this fight please email me at [email protected].