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Hello, fellow casino players! As much as we love playing our favorite casino games online, it's important to remember the significance of responsible gambling. Responsible gambling is all about ensuring that gambling remains a safe and enjoyable activity, without causing harm to oneself or others. Here are some key factors to keep in mind: Set Limits - Set limits on your gambling activities, such as time and money spent, and stick to them. This can help you avoid overspending and minimize the risk of developing a gambling problem. Recognize Signs of Problem Gambling - It's essential to recognize when gambling may be becoming problematic. Some common signs include spending more money than you can afford, borrowing money to gamble, or neglecting personal responsibilities due to gambling. Seek Help - If you think you or someone you know may be struggling with problem gambling, it's important to seek help. There are many resources available, including support groups and counseling services, that can provide assistance and support. Casinos' Role in Promoting Responsible Gambling - It's also important to note that online casinos can play a role in promoting responsible gambling. This can include implementing measures such as self-exclusion programs, offering resources for problem gamblers, and providing staff training on responsible gambling practices. Let's keep the conversation going! What are some additional ways that we can promote responsible gambling in online casinos? Share your thoughts in the comments below. Thank you.

Hi everyone I work for a UK charity that provides support to those affected by problem gambling (GamCare: www.gamcare.org.uk). We also work with the gambling industry to improve their approach to player protection and one way we do this is through a Safer Gambling Standard accreditation scheme for gambling businesses. We're currently doing a short consultation with members of the public about the Standard. If you have 5 minutes and are UK based, we'd really like to hear your thoughts. You can access the consultation here: https://www.surveymonkey.co.uk/r/9XQ6R6R If you have any questions about the Standard or what GamCare does, feel free to post here or email us at safergamblingstandard.org.uk. Thanks for your help! Hilary

Hi, firstly - apologies if this post is in the wrong place. I'm just after opinions/clarification on a casinos t&c's I have been playing on Swanky Bingo (cozygames) for a week or so now. After depositing around £200, from slot winnings my balance now rests at £1000. As the casino doesn't allow me action a withdrawal until KYC info verified, and subsequently as they only allow a max of £300 per week, I found myself tempted to gamble further - when in reality I was happy with the amount I had won and wanted to withdraw. I placed deposit (monthly) and loss (daily) limits on my account to ensure this wouldn't happen. Cozygames have a number of sister casinos that provide the same experience as Swanky, just different branding. As I was starting to worry I would open accounts on these sister sites, I contacted Swanky via Live Chat to discuss Self Exclusion. I started the Live Chat with saying I was not sure at this time if I wanted to Self Exclude, I don't believe I currently have a problem as such, and I mentioned I had heard horror stories of winnings being confiscated as soon as a customer/player self excludes. The Live Chat advisor put me on to the accounts team and they said 'If you were to self exclude due to gambling, your account balance would be reset to zero'. I queried this and they confirmed they would take the money - it would no longer be mine. This doesn't seem right? .. I have never discussed any potential gambling issues with Swanky, nor self excluded from them or any of their sister sites. I have deposited and won - and they say if I were to self exclude I would not be entitled to my winnings or my original deposits? Any help would be apprechiated - Cheers, Kev