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Ive been gambling online for more then a decade and this is the most odd,hilarious or dont know how to name this situation.That why i decide to place Joreels Casino in Hall of shame-casino. So the story goes like this,i been writing review for Joreels Casino and wrote what i liked or disliked,sorry if they or he didnt liked it but thats from my point of view.So the day after i received a message from Joreels Casino representative saying this(will paste the conversation) Hey Helena, a gift for you from Joreels Hey Helena, thanks so much for your kind words about joreels. I hope your issues were solved quickly and satisfactorily. Please provide us your player username and we'll be happy to credit you 50 freespins on joreels. Thanks again Joreels Team I dont know is it me or maybe every gambler but if i am told that i will have a gift from some casino specially from their casino rep i expect that to be honored,so if their casino rep lies for this thing imagine what could happened if some problem and how or if that casino representative would help?? i honestly dont think so but this guys come from MT Secure Trade group of casino and thats why i decided to make this topic. So i asked live support whats going on with my gift and got answer i will be notified the minute they will have any update from their relevant department. I got message few days ago saying this: Hello Katerina, Please note that we have gotten an update about this for you now. After the responsible department has checked your account, they have found out that you are not from an eligible country and therefore we will not be able to add the free spins to your account. We are sorry for the inconvenience caused. Don't hesitate to contact us again should there be anything else we can assist you with. I wish you a nice evening forward. OMG at first i start laughing i have never ever experienced such an answer as this one,first you have a gift from us and then your country is not eligible for gift?? and whats more hilarious i have received several times free spins from them,i wonder how i was eligible for them?? Joreels Casino let me tell you something i have been playing in all MT Secure Trade casinos and the only thing i am not eligible in few of them is the welcome bonus not free spins or specially gift spins so you are the oddest casino from this group! Next time when you decide to give free spins make sure you honor them!