Ok I won here and I had lots of problems sending my crdentials. Its been awhile I hadn't played.No one would help me. Just said jpg is ok. Well its casumo that helped me for sure. They said just send it to another one of your emails and this will tell you if it went through. It worked. I would like to play at shadowbet again and wish for my account to be reopened. I thought that there was a problem that they never got my money. So contacted them and sent many emails trying to send what they wanted. It was exasperating. Still don't know if they sent my money. I really hope so. For did send the same documents to the other casino and looks like they got it. So will be back on here to let you's know what happened. I surely hope everything goes well. Loved that casino.Thanks for reading. If you have any suggestions please write.