I have had the full tilt app for a while and never really used it . Last weekend i decided too and all was going well i was playing roulette and atleast ten bets in a row accepted i did lose them all by the way .
I was down to my last chips and i piled 8$ on 23 way before the timer had finished and it had time left on it . It didnt pay out and i informed customer service . They tried to tell me it was down to my internet . But my internet had been running good all night and i had been using 888 without any problem too .
The funny thing is every bet before was accepted and i know for a fact there was no issue with my internet .
I asked them to escualate this and since had no reply. Also they are not on the list of companies in the complaint form . They also have no contact number and there customer service will not reply sent atleast 3/4 e-mails .
At this stage im fed up and want to get paid the winnings or just close my account and call money back from my bank .
Anyone here had problems with full tilt like this ?
Any advice or help from anyone ?