@Atsejjj Firstly, it is rather unfortunate that AGCCS Team cannot help you out further with your case as the issues involved are beyond the scope and capabilities of AGCCS. This is also the same situation with another playerat the same casino (DelOro). The thing with certain Regulatory Bodies is that they simply do not get themselves involved in certain complaints lodged by players, so that makes the entire situation even worse. Nonetheless, I really hope that this matter can be resolved eventually, in one way or another.

We don’t get involved in the way you want us to - we act as a mediator between you and the casino and but we cannot force them to do things unfortunately. Have you replied on the complaint saying you don’t know what you need to send? 

It is best that all relevant Regulatory Bodies start issuing new STRICT regulations on what AIs are allowed to do! Just look at the new AI-governed robots recently launched - they are becoming so human that one day they MAY override humans!

@Wabu236 Hi there and welcome to the forum. I hope you are referring to your journey into this forum and not to elsewhere... 🤣

@LuckyCircuities Hi there and welcome to the forum. It's good to have new members who are interested in the forum and intend to be active  too.