Luciat1

Just a quick update I have received a further 3 emails since the one on Saturday saying the refund had been processed and would take 5 days, one said the refund was processed on Monday and would take 7-10 days and one said it had been processed yesterday and would take 4-7 days so I have no idea what's what the one thing that hasn't changed is the amount they said I'd receive hopefully everyone is having more luck!!

I've just received anither email this time from diva bingo about the withdrawal with different information than I have previously been given, has anyone else had this?

Thank you sorry for the questions I haven't got overly excited about it all as I wasn't sure it was genuine but now you have received your payment I'm quite excited as I'm due a large amount which couldn't come at a better time!

Thank you sorry for the questions I haven't got overly excited about it all as I wasn't sure it was genuine but now you have received your payment I'm quite excited as I'm due a large amount which couldn't come at a better time!

Thank you I hope so too, I received the email on Saturday saying it had been processed and to allow the 5 days so maybe Thursday or Friday, did they pay the amount stated in the email or were you not informed how much you were getting?

That's brilliant news hopefully mine will be in by the end of the week, I was told upto 5 business days, how long did yours take from when they processed it?

I have just received an email informing me that my refund will be in my account within 5 business days, we shall see what happens by next Friday! I'll keep you all updated

I have received the same email and also called to check to see if it is genuine, I forwarded my details and have not even had the auto response back, as requested I replied to both the casino and bingo accounts. Hopefully I will get a reply at some point I'm assuming that due to the amount of emails they are struggling to respond within the usual 72 hours!